Terms and Conditions
Cancellation
Cancellation by the purchaser of the course/consultation
between two weeks and five complete working days prior
to the date of the commencement of the course will
result in a charge of 50% of the total cost of the
booking.
Cancellation by the purchaser of the course/consultation
less than five complete working days prior to the date
of the commencement of the course will result in the
loss of the total charge of the booking.
If full payment is not received by 30 days after the
completion of the course/consultation MRSK Business
Training will reserve the right to claim statutory
interest at 8% above the Bank of England base rate at
the date the debt becomes overdue in accordance with the
Late Payment of Commercial Debts (Interest) Act 1998.
Force Majeure
MRSK Business Training shall not be liable in respect of
any additional expenses incurred due to any cause beyond
its reasonable control including acts of God, inclement
weather, flood, lightning or fire, industrial action or
lockouts, the act of omission of Government, highways
authorities or other competent authority, way, military
operations or riot,
the act of omission of any other party for whom MRSK
Business Training is not responsible.
Provision of Training/ Consultancy
MRSK Business Training will do every thing in its power
to ensure that the delegates complete the course as
described in the course outline provided and agreed upon
or the consultant completes the consultancy as described
in the job specification provided and agreed upon.
In the unlikely event that an organisation feels that a
delegate has not achieved the course objectives as set
out in the course outline or the consultant has not
achieved the objectives as set out in the job
specification and it can be demonstrated that MRSK
Business Training is in any way responsible for this
outcome then we will agree with the organisation an
action plan to ensure the delegate or the consultant
does achieve these objectives.
This plan may include (but is not limited to)
·
Re-attending the course without charge
·
Personal free tuition at the delegates place of work
·
Advice and support over the phone
·
Provision of further consultation
Copyright
All course notes, manuals and material are subject to
copyright, and remain the sole property of MRSK Business
Training or its licensors. No part of the course notes,
manuals or material may be reproduced or transmitted in
any form without the prior written permission of MRSK
Business Training. Course notes, manuals and materials
are provided subject to the condition that they shall
not, by the way of trade or otherwise, be lent, re-sold,
hired out or otherwise circulated without the prior
written permission of MRSK Business Training. Any
unauthorised use, duplication or lending of course
notes, manuals or materials without prior permission of
MRSK Business Training is strictly prohibited
Acceptance
All terms and conditions are deemed to have been
accepted by the client once a confirmed booking has been
received by MRSK Business Training. The client being
the purchaser of the course or consultation on behalf of
the delegates attending the course
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