Successful Sales
Two Day Course

Course Overview

This course has been designed to enable the delegate to sell without resorting to high-pressure sales techniques.  The delegates will learn about the sales process from prospecting to after sales service and the importance of developing a sales plan. The importance of responding to the individual customers needs is stressed throughout the course.

Delegates Requirements

This course is highly participative. Delegates will be required to take part in group discussions, role-play, and individual exercises to develop their skills.

Who Should Attend

Any one who is new to the sales role and those who have some experience but no formal training.

Course Outline

Introduction To Selling

The Role Of The Sales Person

Why Customers Buy

F.A.B. How To Use The Benefit Concept

Preparing And Planning A Sale

Appointment Setting

First Impressions

The Difference Between Telling And Selling

Dealing With Difficult Questions

Objection Handling

Effective Closing

Making A Presentation

Managing Your Time Effectively

Exercises And Role Play

Personal Action Plan

TO BOOK A COURSE
Telephone 01794 521449