Performance Appraisal
One Day Course

Course Overview

This course has been designed to develop managers' skill and confidence in managing the performance of the individuals in their team so that they get the best from them. By the end of the course delegates will have the knowledge to set clear individual objectives; monitor and review progress with staff and agree required levels of performance; give effective feedback to enhance performance; skilfully manage under performance issues

Delegates Requirements

Delegates must be in a people management role or due to take up a people management role imminently. Delegates will be required to take part in group discussions, role play and individual exercises to develop their skills

Who Should Attend

This course is suitable for al people managers who are new to managing others and those who have little or no formal management development in this area.

Course Outline

Introduction

The client appraisal form

Understanding the purpose, value and objective of the 'appraisal process'

Preparing for the appraisal interview

The structure of the appraisal

Common drawbacks in appraisal interviewing

Giving and receiving feedback

Setting and achieving objectives and goals

What makes a motivational appraisal?

Following-up the appraisal interviews

Identifying good performance and recognising the benefits of acknowledging this.

Identifying poor performance and managing this.

Handling performance issues including timekeeping, absenteeism and harassment

Disciplinary and grievance procedures

Principles of effective performance coaching

Action Plan

TO BOOK A COURSE
Telephone 01794 521449