Outlook Introduction
One Day Course

Course Overview

On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post notes, print and organise their Outlook desktop.

Delegates Requirements

It is essential that the delegate has completed a Windows Introduction course, or has gained similar knowledge in the work environment.

Who Should Attend

New Outlook users who need to learn how to use the basic functions efficiently in a short space of time.

Course Outline

Getting Started with Outlook  

Logging on

The Outlook environment

Using Outlook today

Ending an Outlook session

Previewing and Printing 

Getting Assistance with Outlook  

Mail and Messages  

Reading messages

Open and save an attachment

Filtering messages

Compose a message

Spell check

Sending messages

Formatting messages

Message symbols

Forwarding and replying to messages

Managing messages using folders

Deleting and restoring messages 

Finding a Message  

Flag a message

Using Folders

Creating Folders

Organising folders

Move messages to a folder

Copy messages to a folder

Delete a folder 

Using the Address Book

Adding contacts 

Add a contact

Find a contact

Sort contacts

Edit and delete contacts

Create a distribution list

Modify a distribution list

Using different views 

Printing contacts

The Calendar

Scheduling with Calendar

Views in Calendar

Making and modifying appointments

Managing appointments

Assign a category to an appointment

Creating recurring appointments

Creating all day events

Deleting appointments

Update calendar entries

Schedule, reply and track meetings

Using Notes

Create a note

Editing a note

Changing note settings

Tasks

Creating tasks

Editing a task

Using recurring tasks

Marking a task as completed 

Attach a file

Forward a message

 Working with Assigned Tasks  

Previewing and Printing from Outlook  

Short Cut Keys

E-Mail Do's and Don'ts  

Computer Viruses and E-mail

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